There
are no “call centres” or
layers of qualification needed – if
you have an issue we want to speak
to you about it! It is Patapsco’s
#1 priority to keep customers working
and happy.
Patapsco provide a number of support options depending upon requirements. These
include, but are not limited to:
|
Evaluation
and test units.
Training at Patapsco’s HQ in the UK, at our Partner locations throughout
the world or at customer site.
Customised manuals.
Pre-configuration prior to installation.
Full on-site installation.
Field support provided either by Patapsco or one of our committed and fully-trained
distributor partners.
Telephone and email support.
Dial-in support, diagnostics and configuration.
Permanent on-site spares.
Fast "Turn-Around” replacement units shipped the same day.
We will try to structure a package to meet your requirements.
Please contact us and we will try to accommodate your
needs. |
