MediaBand Technical FAQs -
For additional help please see  Movie.
- Q. Where can I download the DbManager software?
- Q. Where can I find cable specifications?
- Q. Where can I find the manual?
- Q. How do I connect to the device?
- Q. What does NT mean?
- Q. What does TE mean?
- Q. What do Patapsco’s different coloured cables mean?
- Q. I can’t see some of the settings shown in the manual/they are grayed out. Why?
- Q. When I upload to my device, I get an error message about commands not being accepted. Why?
- Q. I am using an old version of DbManager. How can I upgrade?
- Q. I only have one device node to connect to my units. How can I add more?
- Q. How do I save the configuration to the device?
- Q. Can I daisy chain more than one MediaBand on a single Fibre link?
- Q. Can I run Ethernet services over the fibre in conjunction with the E1?
- Q. Can I present interface alarms to a central management system?
Q1. Where can I download the DbManager software?
Please register at http://www.Patapsco.co.uk/Top_Level/LogIn_Register.asp for access to DbManager software. Back to top.
Q2. Where can I find cable specifications?
All cable specifications can be located in any Patapsco manual. Back to top.
Q3. Where can I find the manual?
All Patapsco product manuals and quick start guides can be located on the CD provided. They can also be found by signing in to www.patapsco.co.uk Back to top.
Q4. How do I connect to the device?
MediaBand can be initially connected to via the serial cable provided with the unit. Alternatively, the default IP address can be used for IP connection to the unit. Once a connection has been established with MediaBand, a new IP Address can be configured. All Patapsco devices have a default IP address of 192.168.0.1 Back to top.
Q5. What does NT mean?
The NT ports on a Patapsco device present as a Network, i.e. for connection to a piece of Terminal (TE) equipment. Back to top.
Q6. What does TE mean?
The TE ports on a Patapsco device present as a Terminal or User port, i.e. for connection to a Network (NT). Back to top.
Q7. What do Patapsco’s different coloured cables mean?
Green = E1/T1/PRI, BRI and Ethernet straight
Yellow = PRI crossover
Red = BRI crossover Back to top.
Q8. I can’t see some of the settings shown in the manual/they are greed out. Why?
DbManager can be configured to run in two modes; Starter and Expert. Starter grays out or removes some of the more advanced options within DbManager, while Expert mode shows all available options. The mode can be switched by going to View - Properties - Device Configuring. Back to top.
Q9. When I upload to my device, I get an error message about commands not being accepted. Why?
If commands are not accepted on an upload, the most likely cause is that the version of DbManager in use is older than the firmware on the Patapsco unit. If you have a DbManager installation disk, please see the ‘Upgrade’ folder for information on how to upgrade, or contact Patapsco for instructions on how to upgrade. Back to top.
Q10. I am using an old version of DbManager. How can I upgrade?
If you have a DbManager installation disk, please see the ‘Upgrade’ folder for information on how to update, or contact Patapsco for instructions on how to upgrade. Back to top.
Q11. I only have one device node to connect to my units. How can I add more?
DbManager Lite only allows a single node to be configured for use. Once IP addresses are added to the IP list, the node can be configured to connect to each configured address as required. IP addresses can be configured in View - Properties - Terminal - Device IP Addresses, and the node can be reconfigured by right-clicking it (Ctrl + right-click for older DbManager versions) and going to Properties - IP List. Please contact Patapsco if multiple nodes are required. Back to top.
Q12. How do I save the configuration to the device?
All configuration changes must be uploaded to the device when finished. Changes to the configuration are made ‘offline’, and only take effect when uploaded. Go to File - Upload to load the changes to the device. Config files can be saved to disk by going to File - Save File, and loaded to devices by selecting ‘Load File’ followed by ‘Upload’. Back to top.
Q13. Can I daisy chain more than one MediaBand on a single Fibre link?
Yes. Additional E1/T1 circuits can utilise a single fibre connection by daisy chaining the MediaBand units using the spare FE 10/100/Gig Ethernet ports. Please contact Patapsco for further details.
Back to top.
Q14. Can I run Ethernet services over the fibre in conjunction with the E1?
Yes, by using the additional 10/100/Gig Ethernet ports it is possible to pass Ethernet/IP traffic across the fibre link simultaneously with the E1/T1/V11/V35 traffic. Back to top.
Q15. Can I present interface alarms to a central management system?
Yes, the full DbManager applications provide a full management collection interface. Alarms can trigger visual and audible warnings. Back to top.
Should you be unable to find the answer you seek, or are having difficulties, please contact us referencing any Support Agreement. |
