MUX/E1T1/DataBand Technical FAQs
- Q. Where can I download the DbManager software?
- Q. Where can I find cable specifications?
- Q. Where can I find the manual?
- Q. How do I connect to the device?
- Q. What does NT mean?
- Q. What does TE mean?
- Q. What do TN Europe’s different coloured cables mean?
- Q. I can’t see some of the settings shown in the manual/they are grayed out. Why?
- Q. When I upload to my device, I get an error message about commands not being accepted. Why?
- Q. I am using an old version of DbManager. How can I upgrade?
- Q. I only have one device node to connect to my units. How can I add more?
- Q. How do I save the configuration to the device?
- Q. Can I configure the MUX for E1 and T1?
- Q. What does “Generate” and “Pass through” timeslot 0 mean in E1 mode?
- Q. Why can’t I manage my MUX via IP?
- Q. Do I need baluns to convert between 75 and 120ohm?
MUX-4 only
- Q. Can I configure the MUX-4 for E1 and T1?
- Q. Do I need baluns to convert between 75 and 120ohm?
Q1. Where can I download the DbManager software?
Please contact us for access to DbManager software. Back to top.
Q2. Where can I find cable specifications?
All cable specifications can be located in any TN Europe manual. Back to top.
Q3. Where can I find the manual?
All TN Europe product manuals and quick start guides can be located on the CD provided or via My TN Access. Back to top.
Q4. How do I connect to the device?
PacketBand can be initially connected to via the serial cable provided with the unit. Alternatively, the default IP address can be used for IP connection to the unit. Once a connection has been established with PacketBand, a new IP Address can be configured. All TN Europe devices have a default IP address of 192.168.0.1 Back to top.
Q5. What does NT mean?
The NT ports on a TN Europe device present as a Network, i.e. for connection to a piece of Terminal (TE) equipment. Back to top.
Q6. What does TE mean?
The TE ports on a TN Europe device present as a Terminal or User port, i.e. for connection to a Network (NT). Back to top.
Q7. What do TN Europe’s different coloured cables mean?
Green = E1/T1/PRI, BRI and Ethernet straight
Yellow = PRI crossover
Red = BRI crossover Back to top.
Q8. I can’t see some of the settings shown in the manual/they are grayed out. Why?
DbManager can be configured to run in two modes; Starter and Expert. Starter grays out or removes some of the more advanced options within DbManager, while Expert mode shows all available options. The mode can be switched by going to View - Properties - Device Configuring. Back to top.
Q9. When I upload to my device, I get an error message about commands not being accepted. Why?
If commands are not accepted on an upload, the most likely cause is that the version of DbManager in use is older than the firmware on the TN Europe unit. If you have a DbManager installation disk, please see the ‘Upgrade’ folder for information on how to upgrade, or contact TN Europe for instructions on how to upgrade. Back to top.
Q10. I am using an old version of DbManager. How can I upgrade?
If you have a DbManager installation disk, please see the ‘Upgrade’ folder for information on how to update, or contact TN Europe for instructions on how to upgrade. Back to top.
Q11. I only have one device node to connect to my units. How can I add more?
DbManager Lite only allows a single node to be configured for use. Once IP addresses are added to the IP list, the node can be configured to connect to each configured address as required. IP addresses can be configured in View - Properties - Terminal - Device IP Addresses, and the node can be reconfigured by right-clicking it (Ctrl + right-click for older DbManager versions) and going to Properties - IP List. Please contact TN Europe if multiple nodes are required. Back to top.
Q12. How do I save the configuration to the device?
All configuration changes must be uploaded to the device when finished. Changes to the configuration are made ‘offline’, and only take effect when uploaded. Go to File - Upload to load the changes to the device. Config files can be saved to disk by going to File - Save File, and loaded to devices by selecting ‘Load File’ followed by ‘Upload’. Back to top.
Q13. Can I configure the MUX for E1 and T1?
Yes. The MUX has the ability to nail circuits between E1 and T1 ports. This is an extra software feature available at the time of purchase. Back to top.
Q14. What does “Generate” and “Pass through” timeslot 0 mean in E1 mode?
When in E1 mode only, the MUX has the ability to either pass timeslot 0 between two ports if an application is ‘point-to-point’, or generate timeslot 0 if the application is ‘point-to-multipoint’. Back to top.
Q15. Why can’t I manage my MUX via IP?
The MUX does not have IP management as standard. This requires an extra card that can be purchased at any time. Please contact sales@transition.com for more information. Back to top.
Q16. Do I need baluns to convert between 75 and 120ohm?
No. The MUX has the ability to software switch between 75 and 120ohm. TN Europe can provide an “RJ45 to Co-axial” converter cable if required. Back to top.
MUX-4 only
Q1. Can I configure the MUX-4 for E1 and T1?
Yes. The MUX-4 has the ability to nail circuits between E1 and T1 ports. This is an extra software feature available at the time of purchase.
Back to top.
Back to MUX-4 only.
Q2. Do I need baluns to convert between 75 and 120ohm?
No. The MUX-32 has the ability to software switch between 75 and 120ohm. TN Europe can provide an "RJ45 to Co-axial" converter cable if required.
Back to top.
Back to MUX-4 only.
Should you be unable to find the answer you seek, or are having difficulties, please contact us referencing any Support Agreement. |
